Support

 

Support

We are ready to support your digital infrastructure 24x7x365. For immediate assistance, call us at +354 425 1700. For standard service requests, you can email us at helpdesk@sensa.is.

 

Here to help

While on the phone with support, you may be asked to visit our Remote Support Portal. The engineer on the phone will provide a session key to assist you further.

Network Operations Center (NOC)

Sensa operates a NOC, which is manned by experienced  personnel around the clock. We proactively monitor customer installations and offer to assist with mitigation of potential risks and troubleshooting of existing issues.

Sensa’s NOC is available to all customers with service contracts. It is offered both as a managed service or as an external support function.